Website Terms and Conditions

LEADLIFE WEBSITE

GENERAL TERMS AND CONDITIONS REGARDING THE USE OF THE WEBSITE

(“hereinafter referred to as the “WEBSITE TERMS”)

SUMMARY:

Do you find Website Terms long, difficult and full of legal jargon? At Leadlife, we completely understand that. However, we find it important to inform you about the way in which you can use the personalized Leadlife Application and the Services, Products and Courses offered therein, whether or not personalized.

That's why we've created this 2-minute summary for you. This summary will give you the information you need in no time and inform you about everything you need to know.

WHAT IS VERY IMPORTANT TO KNOW:

We recommend that you read these Website Terms carefully before using all of our services. You can always find the current version of the Website Terms on the Website (link).

The information available on our Website is of a general nature. The information is not adapted to personal or specific circumstances and can therefore not be considered as personal or medical advice.

Now that you know this, we can move on and get to the essence: what is LEADLIFE and how do we work?

Leadlife offers you a digital platform to improve your quality of life. This is made available to you via the subscription you choose within the mobile application and a personal dashboard generated on it. Via the personalized Leadlife Application, Leadlife offers personalized or non-personalized services, products and programs, via among others Leadlife BV, Leadlife Partners or via independent healthcare practitioners and (professional) healthcare practitioners, all of which allow you to optimally manage and improve your well-being and lifestyle. You can find and - where applicable - purchase these individualized and personalized services, products and programs in our Leadlife Catalog.

When can you use the LEADLIFE Website ?

In order to use our Website, you must accept our Website Terms. These terms set out your rights and obligations when using our Website.
In addition, you must also agree to our privacy policy. The personal data you share with us will only be used so that you can use our Website. For more information on this topic, we invite you to consult our Privacy Statement (link).

What else do you need to know?

In order to use the contact form on our Website, you must first read and accept our Website Privacy Statement .
If you violate our Website Terms , you risk being banned from using our Website.
Our Website is available as is “as is” and without any guarantees. The use of the Website and the information contained therein is therefore solely at your own risk.
You may only use the Website for its intended purposes and are solely responsible for the confidentiality of your use of the Website.
We remain the sole owner of the Website at all times, including all related intellectual property rights . You remain the owner of your own data at all times.
LEADLIFE can only be held liable for direct damage attributed to us for the use of the Website, and to the extent permitted by law up to a maximum amount of € 500 per cause of damage.
Our Website Terms may be updated from time to time . You can always consult them via our Website (link).

If you have any questions , you can always reach us by sending an email to info@leadlife.com.

Want to know more? We invite you to read our full Website Terms and Conditions, which explain everything in detail!

LEADLIFE WEBSITE
GENERAL TERMS AND CONDITIONS REGARDING THE USE OF THE WEBSITE

Version 3.4 – April 2, 2024

Article 1 – SCOPE OF APPLICATION. 4

Article 2 – DESCRIPTION OF THE WEBSITE INCLUDING THE CONTACT FORM. 4

Article 3 – USE OF THE WEBSITE (INCLUDING THE CONTACT FORM) 5

Article 4 – DESCRIPTION OF THE SERVICES.. 6

Article 5 – USE OF THE SERVICES. 6

Article 6 – LICENSE, USE OF THE WEBSITE AND SERVICES & RESTRICTIONS.. 7

Article 7 – INTELLECTUAL PROPERTY RIGHTS.. 8

Article 8 – SUPPORT. 9

Article 9 – PRIVACY & PROTECTION OF YOUR PERSONAL DATA. 9

Article 10 – LIABILITY. 9

Article 11 – WARRANTIES AND DISCLAIMERS REGARDING THE WEBSITE AND SERVICES. 10

Article 12 – UPDATES & CHANGES TO THE WEBSITE TERMS. 13

Article 13 – DURATION & TERMINATION.. 14

Article 14 – MISCELLANEOUS. 14

Article 15 - DEFINITIONS. 16

Article 1 – SCOPE OF APPLICATION

The LEADLIFE Website (hereinafter referred to as “ Website ”) is owned and operated by LEADLIFE TECHNOLOGIES, a private limited company incorporated under Belgian law, with registered office at Zwaanhofweg 10, 8900 Ieper, registered in the Crossroads Bank for Enterprises under company number 0834.079.442 (hereinafter referred to as “ LEADLIFE ”). Throughout these Website Terms, LEADLIFE will be referred to as “ we ”, “ us ”, “ our ” or “ LEADLIFE ”.

These Website Terms describe how you (hereinafter “ you ” or “ User ”) may use our Website (including the contact form). By using our Website (including the contact form), you agree to be bound by these Website Terms.

These Website Terms set out how you may use the Website (including the contact form) and under what conditions. By using the Website (including the contact form), you agree to be bound by these Website Terms, and you acknowledge that each of these terms is intended to be true and none of these terms, individually or together, creates a manifest imbalance between the rights and obligations of LEADLIFE and yourself.

By completing the contact form on the Website, you acknowledge and agree that this relationship will be governed solely by the Website Terms. You represent and warrant that you have the necessary legal authority to agree to and accept these Website Terms.

The definitions in these Website Terms are set out in Section 15 of these Website Terms.

Article 2 – DESCRIPTION OF THE WEBSITE INCLUDING THE CONTACT FORM

The Website has a twofold purpose:

On the one hand, the Website functions as a central source of useful information about the products, services and routes that LEADLIFE offers;
On the other hand, the Website offers the possibility to receive more information about LEADLIFE services via the contact form (hereinafter the “ Form ”).

Article 3 – USE OF THE WEBSITE (INCLUDING THE CONTACT FORM)

3.1. With regard to the use of the Website (including the contact form), each User is obliged:

to comply with the provisions of applicable laws, regulations, decrees, ordinances or decisions of federal, regional, local or international authorities, including but not limited to provisions relating to the protection of Personal Data;
to refrain from manipulating the information provided in any way or using any technique whatsoever;
not to send any data, messages or documents via the Website (including the contact form), or to upload any data or documents via the Website (including the contact form):

that infringe the rights (including, but not limited to, moral rights or intellectual property rights) of Third Parties;
the content of which is harmful, defamatory, violent, illegal, obscene, or derogatory or invasive of the privacy of Third Parties;
the use or possession of which by the User is prohibited by law or agreement;
that contain viruses or instructions that may damage the Website and/or the services offered via the Website (including the contact form).

3.2. In order to use the Website (including the contact form), you must have an internet connection. You are responsible for the telecommunications of computer network equipment that is necessary to use the Website (including the contact form). You are responsible for making this available.

3.3. You are jointly responsible for the safe and confidential use of the Website (including the contact form). In addition, you are responsible for the data that you decide to enter in the Website (including the contact form).

3.4. We cannot be held liable for any loss or damage resulting from your failure to comply with the above requirements.

Article 4 – DESCRIPTION OF THE SERVICES

The services provided by LEADLIFE in the context of this Website (hereinafter referred to as ' Services' ) consist of support in offering the Website and the Form. By completing the Form, LEADLIFE can contact the User to offer the Leadlife application that it developed or to provide additional information about it.

Article 5 – USE OF THE SERVICES

5.1. LEADLIFE, the Website and the Services provided by LEADLIFE are not intended to diagnose, prevent, monitor, predict, anticipate, treat or alleviate any disease or medical condition. For medical advice and/or treatment, you should consult your physician.

5.2. The Website and the Services are available as available “as is” and without any guarantees. The use of the Website and/or the Services is therefore exclusively at your own risk.

5.3. LEADLIFE is not liable for translations that lead to ambiguity or for incorrect translations. In extension, LEADLIFE is not liable for a defect or shortcoming in the services of Third Parties on which it relies.

5.4. The User must behave according to the rules of decency when using the Website and the Services.

5.5. The User will undergo the Services in accordance with the instructions given by LEADLIFE employees. If the User does not comply with the instructions and there is damage, LEADLIFE reserves the right to reclaim this damage from the User.

Article 6 – LICENSE, USE OF THE WEBSITE AND SERVICES & RESTRICTIONS

6.1. The Website provided by us, including all its functionalities, are our exclusive property. All rights in and to the Website not expressly granted to you in these Website Terms are reserved by us.

6.2. We hereby grant you a personal, revocable, non-exclusive, non-transferable, non-sublicensable right of use for the duration of the Agreement to use the Website in accordance with the Website Terms.

6.3. We grant the license to the Website free of charge and on an "as is" and "as available" basis and make no warranties of any kind, whether express, implied, statutory or otherwise, in relation to the Website (including any content contained therein), including (without limitation) any implied warranties of satisfactory quality, merchantability, fitness for a particular purpose or non-infringement. In order to use the Form on the Website, you must first read and accept our Privacy Policy. You are prohibited from using the Form without first accepting our Privacy Policy.

6.4. Neither you nor any Third Party shall under any circumstances:

decompile, disassemble or reverse engineer any software relating to the Website (including the contact form) and/or the Services, or attempt to reconstruct or discover the source code, underlying ideas, algorithms, file formats or programming interfaces of the Website (including the contact form) and/or the Services in any way;
distribute, sell, rent, sublicense, lease, loan, distribute or otherwise transfer the Website or any portion thereof to any Third Party except as expressly permitted under these Website Terms;
alter, remove or obscure any product identification, proprietary information, copyright notices, digital watermarks or other notices contained in or on the Website;
modify, adapt or alter any part of the Website, create a derivative work of any part of the Website (including the contact form), or integrate the Website (including the contact form) into or with other software, except to the extent expressly permitted by us in writing;
use the Website (including the contact form) and/or the Services to conduct or promote any illegal activity;
use any high-volume automatic, electronic or manual process to access, search or collect information from the Website (including the contact form) (including without limitation any robot, spider or script);
intentionally distribute worms, Trojan horses, corrupted files or other destructive or deceptive elements or use the Website (including the contact form) and/or Services for any unlawful, invasive, infringing, defamatory or fraudulent purpose;
remove or otherwise circumvent technical and other protective measures on the Website (including the contact form).

Article 7 – INTELLECTUAL PROPERTY RIGHTS

7.1. For the purposes of these Website Terms between us and the User, the Website (including the contact form) including all its functionalities and any related software and/or additional documentation provided, and all (established and/or applicable) related or associated worldwide Intellectual Property Rights shall remain our exclusive property or that of our licensors.

7.2. All rights in and to LEADLIFE not expressly granted to you in these Website Terms are reserved by LEADLIFE. Except as expressly provided in these Website Terms, no express or implied license is granted to the User with respect to the Website or any part thereof, including any right to obtain any source code, data or other technical material relating to the Website.

7.3. It is expressly understood, acknowledged and agreed that whenever the User, whether formally requested or not, provides reasonable suggestions, comments and feedback regarding the Website (including the contact form) and/or Services to LEADLIFE, including but not limited to usability, bug reports and test results (collectively, "Feedback"), the User grants LEADLIFE the following worldwide, non-exclusive, perpetual, irrevocable, royalty-free, fully paid-up rights:

a) to use, copy, modify, sell, distribute, sublicense and create derivative works of the Feedback as part of any LEADLIFE product, technology, service, specification or other documentation, including but not limited to the Website (including the contact form) and/or Services;
b) publicly perform or display, import, transmit, distribute, license, offer for sale, sell, rent, lease or lend the Feedback (and derivative works thereof) as part of a Service.

Article 8 – SUPPORT

If you need technical support, please do not hesitate to contact us. LEADLIFE provides a support service for the User on working days (except public holidays) between 9:00 and 17:00. The support service can be reached by phone at +32 9 396 38 10 or by email support@leadlife.com to answer questions. We will make reasonable efforts to answer your questions as soon as possible and to resolve your technical problems with the Website and/or Services.

Article 9 – PRIVACY & PROTECTION OF YOUR PERSONAL DATA

9.1. Your privacy is very important to us. We will therefore always comply with all applicable laws when processing your Personal Data.

9.2. You will always remain the owner of your Personal Data. We will only collect and process your Personal Data in accordance with our Privacy Statement.

9.3. Our Privacy Statement, which is available on the Website, provides more information about how we collect and process your Personal Data.

9.4 Before you can use the Website and/or Services, you must agree to our Privacy Statement.

Article 10 – LIABILITY

10.1. To the extent permitted by law, we will not be liable for any loss or damage caused by viruses or other technologically harmful material that may infect your (mobile) device, data or other proprietary material due to your use of the Website and/or Services.

10.2. In accordance with this section of these Website Terms, you agree that we can only be held liable under these Website Terms to the extent that any damage suffered by you is directly attributable to us.

10.3. The Website may contain inaccuracies and typographical errors. We do not guarantee the accuracy or completeness of the content on the Website. In addition, we expressly reserve the right to correct any incorrect information on the Website.

Article 11 – WARRANTIES AND DISCLAIMERS REGARDING THE WEBSITE AND SERVICES

By us

11.1. All warranties, conditions and representations otherwise implied by applicable law in relation to the Website (including the Contact Form) and/or Services are excluded and disclaimed to the fullest extent permitted by law. Except as expressly set out in these Website Terms and to the extent permitted by applicable law, the Website (including the Form) and/or Services (and as indicated in clause 5.2. of these Website Terms), are provided on an " as is " basis. We make no (and hereby disclaim all) other warranties, representations and conditions, whether written, oral, express or implied and without limitation, and all implied warranties as to satisfactory quality, dealing, trade usage or practice, merchantability, usefulness, availability, title, non-infringement or fitness for a particular use or purpose, and this subject to the use, misuse or inability to use the Website (including the Form) and/or Services. In particular, we do not represent or warrant that the Website (including the Form) and/or Services are free of errors, viruses or other harmful components, or that defects will be corrected. In this regard, you must take your own precautions.

We do not guarantee that:

Any errors may be corrected or access to or operation of the Website (including the Form) and/or Services will always be uninterrupted, secure or error-free;
The information available on the Website is correct, complete and accurate.

11.2. You expressly acknowledge and agree that we are not liable for any health-related decisions, advice and consequences that you and/or Third Parties take based on the information on the Website, regardless of whether such data is accurate or not.

This includes, but is not limited to:

if you are advised to seek further guidance from your own doctor and you and/or your doctor do not follow this, neither LEADLIFE nor any employee of LEADLIFE will be liable for the direct and indirect consequences thereof;
Neither LEADLIFE nor any employee of LEADLIFE is (medically) liable for your use of the Website;
Neither LEADLIFE, any employee of LEADLIFE, nor any independent employee providing services to LEADLIFE is responsible or can be held responsible for any damage caused by the content of the Website.
Neither LEADLIFE, nor any employee of LEADLIFE, nor any independent employee providing services to LEADLIFE shall be liable for any defective or incorrect representation and/or translation of the Website.

Neither LEADLIFE, nor any employee of LEADLIFE, nor any independent employee providing services to LEADLIFE is responsible or can be held responsible for any damage caused by the Website offered by LEADLIFE. We, nor any employee of LEADLIFE, nor any independent employee providing services to LEADLIFE are also not responsible for any damage, limitation, defects, faults, errors, ... resulting from a limitation and/or defect in the services of suppliers/Third Parties of LEADLIFE.

11.3. We will indemnify and defend you against any substantiated and justified claims by Third Parties to the extent the claim is based on an infringement of the Third Party's Intellectual Property Rights by the Website and/or Services, excluding claims resulting from:

Your unauthorized use of the Website and/or Services;
Changes to the Website and/or Services by you or a Third Party appointed by you;
Your failure to use the latest version of the Website or your failure to install corrections to the Website if we have indicated that the update or correction was necessary to prevent a possible violation;
Your use of the Website and/or Services in combination with any products or services not specifically owned by us, without our express permission.

11.4. The following conditions apply to such an indemnity obligation:

You will notify us immediately in writing of any such claim;
We will determine the defense and settlement of any such claim in our sole discretion;
At our request, you will fully cooperate with us in the defense and settlement of any such claim at our expense;
You will not make any representations as to our liability with respect to any such claim, nor will you agree to any settlement of any such claim without our prior written consent.

If these conditions are met, we will indemnify you for all damages and costs incurred by you as a result of such claim, as awarded by a competent court of last instance or as agreed in the settlement with our plaintiffs.

11.5. If in our reasonable opinion the Website and/or Services are likely to be the subject of an infringement claim by a Third Party, we reserve the right, at our sole discretion and expense, to:

to modify the Website and/or Services (or the (alleged) infringing part thereof) so that the infringement no longer exists, but the equivalent functionality is maintained;
to obtain for you a license to use the Website and to continue to use it in accordance with these Website Terms.

By the User

11.7. You shall indemnify and hold us harmless from any claim, demand, loss, liability or damage of any kind, including reasonable attorneys' fees, whether in tort or contract, that we may incur as a result of any Third Party claim relating to:

your breach or violation of any provision of these Website Terms or other instructions or policies;
content that infringes the intellectual property rights of third parties;
fraud, deliberate deception or gross negligence on your part.

11.8. You agree that any use of the Website (including the contact form) and/or Services in breach of the provisions of this section 9 and 11 constitutes unauthorised and inappropriate use of our Website and/or Services.

11.9. If you complete the Form on the Website on behalf of a person other than yourself, you must provide accurate information and obtain the consent of the person concerned to do so.

Article 12 – UPDATES & CHANGES TO THE WEBSITE TERMS

12.1. LEADLIFE reserves the right at any time, with or without cause and without prior notice or liability to you:

To amend, supplement or change these Website Terms and Conditions for valid reasons;
Modify the Website (including the contact form) and/or Services. This includes the removal or discontinuation, temporarily or permanently, of any service or other feature of LEADLIFE without any liability to you or any third party; and/or
To reject or terminate, temporarily or permanently, your use of and/or access to LEADLIFE's Website (including the contact form) and/or Services, in whole or in part.

12.2. Such changes or additions to the Website Terms or the Website (including the contact form) and/or Services shall be effective immediately upon being made available on the Website or upon being otherwise notified to you. By continuing to use the Website (including the contact form) and/or Services after the specified time, you agree to the changes, additions or modifications to the Website Terms and/or the Website (including the contact form) and/or Services.

12.3 You do not have the right to change, supplement or modify these Website Terms in any way.

12.4 You will be notified separately of any changes, additions and/or adjustments to LEADLIFE's Privacy Statement in accordance with the relevant provisions of LEADLIFE's Privacy Statement.

12.5 We recommend that you check the Website Terms regularly to ensure that you are aware of LEADLIFE's most recent Website Terms.

Article 13 – DURATION & TERMINATION

13.1. These Website Terms (and therefore the agreement between you and us) come into effect from the moment you agree to these Website Terms when you complete the Form on the Website or we create a customer database for you, and will remain in effect for as long as you use the Website and/or Services.

13.2. We may immediately restrict, terminate or suspend your use of the Website (including the contact form) and/or Services at any time, without prior notice or liability, at our sole discretion, for any material breach of these Website Terms or the underlying agreement committed or caused by you and without limitation, including but not limited to a breach of the Website Terms, or other instructions, guidelines or policies (including but not limited to our Privacy Policy). Any such suspension by us will continue until you have remedied the breach that gave rise to the suspension or restriction.

Article 14 – MISCELLANEOUS

Force majeur

14.1. We will not be liable for any failure or delay in performing any of our obligations in relation to the Website (including the contact form) and/or Services if such failure or delay is due to causes beyond our reasonable control, including but not limited to acts of God, war, strikes, lockouts, riots, epidemics, fire, communications failures, power failures, earthquakes, other disasters, unauthorised access to our information technology systems by Third Parties or for any other reason where our failure to perform such obligations is beyond our reasonable control.

Full Agreement

14.2. These Website Terms together with our Privacy Statement constitute the entire agreement and understanding between you and us. These Website Terms supersede all prior proposals, understandings and all other oral or written agreements between you and us relating to this subject matter.

III. Severability

14.3. If any provision of these Website Terms is found by a court of competent jurisdiction to be unenforceable or invalid, the remaining provisions of these Website Terms will remain enforceable. The invalid and unenforceable provision will be deemed valid and enforceable to the fullest extent permitted by law.

Exemption

14.4. Failure to enforce any provision of the Website Terms will not waive that provision or any other provision.

Allocation

14.5. We may freely assign or transfer any or all of our rights and obligations under these Website Terms without your consent and without notice to you.

You may not assign these Website Terms or any of your rights and obligations under these Website Terms without our prior written consent.

These Website Terms shall be binding upon and inure to the benefit of the parties and their respective successors and assigns.

Announcements

14.6. Any notices from us intended to be received by you will be deemed delivered and effective when made available to you on the Website.

VII. Expiry of the Agreement

14.7. Articles 10 (LIABILITY), 11 (WARRANTIES AND DISCLAIMERS REGARDING THE WEBSITE AND SERVICES), 13 (TERM AND TERMINATION) AND 14.9 (APPLICABLE LAW AND JURISDICTION) shall survive any termination or expiration of the Agreement.

VIII. Dispute Resolution

14.8. If the User has a claim or if a dispute arises with regard to the Website (including the contact form) and/or the Services, the User undertakes to first submit such claim or dispute to LEADLIFE and to attempt to resolve it amicably, by contacting LEADLIFE via the following e-mail address: (support@leadlife.com)
If no amicable settlement can be reached, the User may freely assert his rights before the competent court.

VIV. Applicable law and jurisdiction

14.9. The Agreement shall be governed by and construed in accordance with Belgian law only and shall not be construed in accordance with any conflicting laws or regulations. The courts and tribunals of the judicial district of East Flanders, Ghent division shall have exclusive jurisdiction if any dispute arises regarding the Website and/or these Website Terms.

Article 15 - DEFINITIONS

The following definitions apply to these Website Terms:

15.1. “ Website Terms ” means these current Website Terms;

15.2. “ Third Parties ” means any natural or legal person or entity that is not a party to these Website Terms;

15.3. “ User ” means the user of the Website and/or the Services;

15.4. “ Intellectual Property Rights ” means all now known or hereafter acquired (i) copyrights, neighbouring rights and moral rights, (ii) trademark or service mark rights, (iii) trade secret rights, know-how, know-how, (iv) patents, patent rights and industrial property rights, (v) layout design rights, design rights, (vi) supplementary protection certificates, (vii) trade and business names, domain names, database rights, lease rights and all other industrial intellectual property rights or similar rights (whether registered or unregistered), (viii) all registrations, applications for registration, renewals, extensions, divisions, improvements or reissues in respect of such rights and the right to apply, maintain and enforce any of the foregoing, in each case and in any jurisdiction worldwide, for as long as such protection lasts;

15.6. “ Personal Data ” means any information relating to an identified or identifiable person;

15.7. “ Privacy Statement ” means LEADLIFE's privacy statement regarding the processing of personal data;

***

If you have any questions about the Website, the Services, or these Website Terms, you may contact us at info@leadlife.com.

These Website Terms are provided electronically via the Website (Link).

A paper version is available upon request via info@leadlife.com.