Expert guidance, where and when it suits you

With Leadlife's online consultations, you can easily and securely book an appointment with a certified health professional, completely online and at a time that suits your schedule. No waiting or travel, just personalized guidance on health, mental well-being, and lifestyle.

Your path, your choices

You decide what your journey will look like. You can opt for a one-time online consultation , schedule follow-up sessions with the same expert, or combine different expertise. This way, the support evolves with your situation and goals, from preventative advice to targeted support.

Safe, professional and reliable

At Leadlife, quality and trust are paramount. We collaborate with certified and carefully screened healthcare professionals within a secure platform that protects your privacy and data.

Everything happens in one place: you can book your appointment, track it, and communicate with your expert completely digitally. This way, you can be sure you'll receive professional guidance in a safe and reliable environment .

Jouw online consult bij Leadlife

Online consultations are available as part of the Plus membership. Don't have a membership yet? Download the app and purchase your Plus membership.

Choose your health professional – find the expert that suits your needs.
Select a date and time – choose when it suits you best.
Book your online consultation – easily complete the appointment via the platform.
Prepare – think of some questions you definitely want to ask the health professional.
Join your consultation – start the conversation via the app or your computer.

Personal guidance by the right expert

Leadlife works with an extensive network of vetted professionals. You choose who you book an online consultation with, based on your needs and goals.

  • Food expert: healthy eating, eating habits, meal balance
  • General health expert: general health, prevention
  • Menopause expert: guidance on menopause and hormonal balance
  • Move expert: exercise, sports, daily activities
  • Sleep expert: sleep quality, falling asleep, sleeping through the night and fatigue
  • Stress expert: stress, relaxation, mental resilience
  • Dietitian: nutritional plan, weight management, intolerances, diabetes
  • General practitioner: medical questions, referrals
  • Physiotherapist: injuries, rehabilitation, posture
  • Psychological care: mental health, emotional support

Available to everyone

Leadlife's online consultations are available to both individuals and employees of organizations focused on well-being and prevention. If you work for an organization that partners with Leadlife, certain consultations may be partially or fully covered. The exact options depend on your employer's well-being program and are always clearly displayed on the platform.

Veelgestelde vragen

Make and manage appointments

How long does an online consultation take?

The duration depends on the chosen expertise and will be visible during booking, after you have selected an expert, date and time slot.

Where can I find the details of my appointment?

After booking, you'll find your appointment in the app (home page or "Health Expert" section) and in your confirmation email. You'll also receive a reminder one day and one hour before your appointment.

Can I add my appointment to my calendar?

Yes. The confirmation email includes a calendar request that allows you to quickly add the appointment to your personal calendar.

What if I have to cancel my appointment?

You can cancel your appointment free of charge within the specified timeframe via the app or the link in your confirmation email. After the cancellation period, you will be charged for the consultation or your free session will expire.

What if the availability of my chosen expert does not suit?

Send an email to info@leadlife.com. We'll work with you to find a suitable time to meet with the expert.

Health professionals and expertise

Who can I book a consultation with?

There is a wide range of expertise, including: food expert, general health expert, menopause expert, exercise expert, sleep expert, stress expert, dietician, general practitioner, physiotherapist, psychological care.

Who can I contact with which questions?

Food expert: healthy food, eating habits

General health expert: general health, prevention

Menopause expert: Physical and Mental Changes

Move expert: movement, daily activity

Sleep expert: sleep quality

Stress expert: stress, relaxation

Dietitian: nutritional plan, intolerances

General practitioner: medical questions, referrals

Physiotherapist: injuries, rehabilitation

Psychological care: mental health, emotional support

Costs and reimbursement

How much does an online consultation cost?

The price varies per expertise and becomes visible during booking.

Is an online consultation reimbursed?

Not through Belgian health insurance funds. Sometimes partial reimbursement is available through supplementary insurance or your employer.

For which areas of expertise are free sessions available?

Food, general health, menopause, exercise, sleep and stress expert.

How can I redeem a free session?

This happens automatically; you don't have to do anything.

How can I pay?

After the consultation, you will receive a payment request. Possible methods: iDEAL, card, bank transfer, Bancontact, KBC-CBC Payment Button, Belfius Pay Button.

Technical preparation & process

How can I prepare?

Think of some questions you definitely want to ask the health professional and, if necessary, complete your dashboard in the app.

How can I participate in the consultation?

Via the app: open the appointment and click on 'Join video call'.

Via desktop: use the link in the email with the appointment details.

What do I need?

A quiet place, preferably a computer or laptop with a stable internet connection. Google Chrome is recommended.

How do I turn on the camera and sound?

Both in the app and on desktop via the black bar at the bottom: on the left are the buttons for camera and sound.

How do I end the consultation?

Via the app: blue button at the bottom right.

Via desktop: red button at bottom right.